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Terms & Conditions

Application and agreement

These Terms and Conditions apply to the provision of the services detailed in our quotation, you are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date any performance of the Service commence.


A “Business day” at S&J means any other day than a Sunday, Works will only be carried out on this day if liaised with the consumer. Works will conventionally be performed between the hours of 8am and 4:30pm Monday through to Saturday. Governmental holidays will be included in our working day unless both S&J and the client have mutually agreed different.


We insure as a company we use reasonable care and skill in our performance of the service which will comply with the quotation, including specification in materials. S&J Roofing reserve the right to make any changes to the service which are necessary to comply with any applicable law or safety requirements, and we will notify you if this is necessary.

S&J will use our logical endeavours to complete the performance of the service within the time specified in the confirmation ; however, time shall not be mandatory in the performance of our obligations. Roofing professionals are prone to additional risks when working during extreme weather conditions, we at S&J carry out a risk assessment during the cold, wet and hotter months and works will be carried out only if it is safe to do so.

Retention of goods ; the materials which we provide you with for your project remain in property of S&J Roofing until paid for by the terms agreed in your quotation, this is an implied term which once the final payment is made the retention of title is then passed to you, the client.

All of these Terms and Conditions apply to the supply of any goods as well as services unless specified otherwise.

Your Obligations

You must acquire any permissions, consents or licenses that we need and must give us with access to any and all relevant information, materials and property which we need to provide the service.

S&J Roofing will not allow a client or persons to enter the scaffolding without a written self disclaimer, stating they will enter the scaffold at THEIR OWN RISK.

It is the responsibility of the client to ensure the security of the Scaffolding and Roof at all times and prevent as far as reasonably practical unauthorised access onto the Scaffold and Roof, if any person’s do so S&J Roofing will not be held responsible.

It is possible that dust and dirt may penetrate into the attic space during any roofing repairs or renewals. Building owners are advised to remove any valuable items from roof or attic spaces or to cover items with plastic, tarps or any other suitable covering. S&J Roofing will not be held responsible for the cleanup of attic or any other interior areas.

If you fail to comply we can terminate the service, we will not be liable for any delay or failure to provide service if this is caused by your failure to comply with the provisions in this section, your obligations.


The fees for the service are set out in the quotation and are based upon a time and material basis.

The fees are of any applicable VAT and other taxes which are imposed or charged by any competent authority.

Fees are to be paid in Great British Pounds.

Cancellation and Amendment

We can withdraw, cancel or amend a quotation if it has not be accepted by you, within a period of 30 days from the date the quotation was sent. Either S&J or you the consumer, can reject your project prior to acceptance of quotation.

If you wish to amend any details of the service you must tell us as soon as possible. We will use reasonable endeavours to make any required changes and additional costs will be invoiced to you.

If further works have been added to your project the additional fee is expected to be paid upon acceptance, additional works will not be carried out until balance has been paid.


S&J will invoice you for payment fees on the dates set out in the confirmation, once payment has been made please inform us via email.

You must pay the fees due within the dates provided within your invoice or otherwise in accordance with any credit terms agreed between us. Time for payment shall be of the essence of the Contract.

All payments due under these Terms and Conditions must be made in full without any deduction or withholding, and neither of us can assert any credit or counterclaim against one another to justify withholding payment of any such part whether in whole or in parts.

If you do not pay within the periods stated above, we can suspend further works from being carried out and cancel any future services which has been arranged with you as the client.

Receipts by us will only be issued regarding payment upon the clients request.

Sub- Contracting and assignment

S&J reserve the right at any time to assign, transfer, subcontract or deal in any other manner with all or any of our rights under these Terms and Conditions and can subcontract or delegate in any matter our obligations to any third party we deem reasonable.

You as the client must not without our prior consent assign, transfer, subcontract or deal with any other supplier to carry out your obligations under these Terms and Conditions.

Termination of contract

We can terminate the provision of the service immediately if you;

Commit a material breach of your obligations under these Terms and Conditions

Failure to make payment of any amount due under the contract on the due date

Are or become, are about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvency.

Liability and indemnity

Our liability set out under these Terms and Conditions, and in breach of statutory duty or misrepresentation or otherwise, shall be limited as set out in this section.

The total amount of our liability is limited to the total amount of fees payable by you under the contract for your specific project.

We are not as a company liable, whether caused by our employees, subcontractors or otherwise, in connection with our provision of the service or the performance of any of our other obligations under the quotation for:

Any indirect or consequential loss, damage, costs or expenses or;

Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control

Any losses caused directly or indirectly by any failure or your breach in relation to your obligations

You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage to any equipment, including belongings to subcontractors, caused by you or your agents or employees.

Nothing in these Terms and Conditions shall limit or exclude our liability for death, personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit our liability as a company.

Circumstances beyond a party’s control

Neither S&J or you, the client, will be held liable for any failure or delay in performing our obligations where such failure or delay result from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: fire, flood, storms, earthquakes, acts of terrorism, acts of war, theft and vandalism or any other event that is beyond our control. If the delay continues for a period of 90 days, either the company or you the client reserve the right to terminate or cancel the service to be carried out under these Terms and Conditions.

Mark Ducker
Mark Ducker
Over the past year, S&J Roofing has undertaken a significant amount of work for me including: building and installing an internal valley, refurbushing and releading the valley, installing new guttering and painting the rear of the property. Throughout, the whole team have been excellent, from the owner Lee through to the efficient and responsive office team. A big shoutout to Jay, the company's lead specialist, whose dedication and skill was something to behold! Anyone needing a reliable roofing company, I highly recommend S&J.
Kevin Rice
Kevin Rice
Amazing service provided, a friendly bunch and very professional throughout.
Ben Callison
Ben Callison
Had such a great experience working with the entire team at S&J roofing. They even were able to speed up my install as water was leaking into our little girls room. Will be a returning customer for sure.
Adrian Dible
Adrian Dible
I would fully recommend S&J Roofing as a company that puts the needs of the customer first! Their initial advice was invaluable - warning me what not to do, as well as what I needed to do to satisfy the listed building requirements. They kept me updated with progress photo's throughout the project. Their office staff overseeing the works were helpful, polite and friendly, and always answered any queries promptly. It was very helpful being able to meet their owner at their showroom in Walcot Street, BATH., where he went through the whole re-roofing process showing me the products they recommended and used and their methods. Everything was clearly set out. Thank you Lee and your team! Adrian D.
peter clark
peter clark
Really exceptional company to deal with - knowledgeable and courteous staff with regular info and competative quote delivered quickly and to a high standard. Very Pleased with this work.
Guy Evans
Guy Evans
A truly professional outfit. From start to finish the communication was exceptional. I am now the proud owner of a beautiful new roof. Thanks to Lee and the Team for a great customer experience. Highly recommended!
Jane Darke
Jane Darke
Just had our main and dorma roof replaced. Great work by the teams, professional and polite at all times. Special thanks to Taylor who kept me informed of the work schedule. Left the site clean and tidy. JOB WELL DONE👍
Matilda Forbes
Matilda Forbes
S&J were recommended to me personally and carried out a fantastic new slate roof on my premises. Highly recommended.
Den Griffiths
Den Griffiths
A very professional job installing three Velux windows, well done. An excellant approach throughout. Commenced on time and completed on time. I was very happy with the results. In addition to a professional job the site was left prestine. It looked more like a professional clean up had been carried out in both effected areas. Highly recommended!!
Geoff Smith
Geoff Smith
I am a Bath resident. The workers did a great job putting up fascia boards around my house, and happily dealt with a few extra minor matters on the fly without increasing the invoice from the original estimate. I recommend this family company very highly. They give proper old-fashioned service.

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