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Terms & Conditions

Application and agreement

These Terms and Conditions apply to the provision of the services detailed in our quotation, you are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date any performance of the Service commence.

Interpretation

A “Business day” at S&J means any other day than a Sunday, Works will only be carried out on this day if liaised with the consumer. Works will conventionally be performed between the hours of 8am and 4:30pm Monday through to Saturday. Governmental holidays will be included in our working day unless both S&J and the client have mutually agreed different.

Services

We insure as a company we use reasonable care and skill in our performance of the service which will comply with the quotation, including specification in materials. S&J Roofing reserve the right to make any changes to the service which are necessary to comply with any applicable law or safety requirements, and we will notify you if this is necessary.

S&J will use our logical endeavours to complete the performance of the service within the time specified in the confirmation ; however, time shall not be mandatory in the performance of our obligations. Roofing professionals are prone to additional risks when working during extreme weather conditions, we at S&J carry out a risk assessment during the cold, wet and hotter months and works will be carried out only if it is safe to do so.

Retention of goods ; the materials which we provide you with for your project remain in property of S&J Roofing until paid for by the terms agreed in your quotation, this is an implied term which once the final payment is made the retention of title is then passed to you, the client.

All of these Terms and Conditions apply to the supply of any goods as well as services unless specified otherwise.

Your Obligations

You must acquire any permissions, consents or licenses that we need and must give us with access to any and all relevant information, materials and property which we need to provide the service.

S&J Roofing will not allow a client or persons to enter the scaffolding without a written self disclaimer, stating they will enter the scaffold at THEIR OWN RISK.

It is the responsibility of the client to ensure the security of the Scaffolding and Roof at all times and prevent as far as reasonably practical unauthorised access onto the Scaffold and Roof, if any person’s do so S&J Roofing will not be held responsible.

It is possible that dust and dirt may penetrate into the attic space during any roofing repairs or renewals. Building owners are advised to remove any valuable items from roof or attic spaces or to cover items with plastic, tarps or any other suitable covering. S&J Roofing will not be held responsible for the cleanup of attic or any other interior areas.

If you fail to comply we can terminate the service, we will not be liable for any delay or failure to provide service if this is caused by your failure to comply with the provisions in this section, your obligations.

Fees

The fees for the service are set out in the quotation and are based upon a time and material basis.

The fees are of any applicable VAT and other taxes which are imposed or charged by any competent authority.

Fees are to be paid in Great British Pounds.

Cancellation and Amendment

We can withdraw, cancel or amend a quotation if it has not be accepted by you, within a period of 30 days from the date the quotation was sent. Either S&J or you the consumer, can reject your project prior to acceptance of quotation.

If you wish to amend any details of the service you must tell us as soon as possible. We will use reasonable endeavours to make any required changes and additional costs will be invoiced to you.

If further works have been added to your project the additional fee is expected to be paid upon acceptance, additional works will not be carried out until balance has been paid.

Payment

S&J will invoice you for payment fees on the dates set out in the confirmation, once payment has been made please inform us via email.

You must pay the fees due within the dates provided within your invoice or otherwise in accordance with any credit terms agreed between us. Time for payment shall be of the essence of the Contract.

All payments due under these Terms and Conditions must be made in full without any deduction or withholding, and neither of us can assert any credit or counterclaim against one another to justify withholding payment of any such part whether in whole or in parts.

If you do not pay within the periods stated above, we can suspend further works from being carried out and cancel any future services which has been arranged with you as the client.

Receipts by us will only be issued regarding payment upon the clients request.

Sub- Contracting and assignment

S&J reserve the right at any time to assign, transfer, subcontract or deal in any other manner with all or any of our rights under these Terms and Conditions and can subcontract or delegate in any matter our obligations to any third party we deem reasonable.

You as the client must not without our prior consent assign, transfer, subcontract or deal with any other supplier to carry out your obligations under these Terms and Conditions.

Termination of contract

We can terminate the provision of the service immediately if you;

Commit a material breach of your obligations under these Terms and Conditions

Failure to make payment of any amount due under the contract on the due date

Are or become, are about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvency.

Liability and indemnity

Our liability set out under these Terms and Conditions, and in breach of statutory duty or misrepresentation or otherwise, shall be limited as set out in this section.

The total amount of our liability is limited to the total amount of fees payable by you under the contract for your specific project.

We are not as a company liable, whether caused by our employees, subcontractors or otherwise, in connection with our provision of the service or the performance of any of our other obligations under the quotation for:

Any indirect or consequential loss, damage, costs or expenses or;

Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control

Any losses caused directly or indirectly by any failure or your breach in relation to your obligations

You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage to any equipment, including belongings to subcontractors, caused by you or your agents or employees.

Nothing in these Terms and Conditions shall limit or exclude our liability for death, personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit our liability as a company.

Circumstances beyond a party’s control

Neither S&J or you, the client, will be held liable for any failure or delay in performing our obligations where such failure or delay result from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: fire, flood, storms, earthquakes, acts of terrorism, acts of war, theft and vandalism or any other event that is beyond our control. If the delay continues for a period of 90 days, either the company or you the client reserve the right to terminate or cancel the service to be carried out under these Terms and Conditions.

During busy periods or adverse weather conditions, please note that quotes may take up to 14 days to be processed. We strive to provide timely responses, but these factors can occasionally extend our standard processing time.

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JOHN SISMEY profile picture
JOHN SISMEY
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S&J re-roofed our 1960’s house during September. The service was excellent from start to finish. Everyone we dealt with at S&J was polite, courteous and helpful. We chose them because they were a long established local family business with a good track record offered a 25yr guarantee and they had done a good job on a neighbour house . On our house they removed the existing tiles, battons very damaged felt liner. They installed a new breathable lining, new battons and we opted for new tiles.. we are very pleased with the outcome. Thanks to Lee, Naomi, Tom, James, Kye, Scott, Cam and Jay…. You made it a painless experience
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N E McH profile picture
N E McH
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If it were possible to give a higher than 5* review, I would be more than happy to do so. Prior to instructing a company to do my roof renewals, I obtained five quotes. These quotes were from reputable Bath specialist roofing companies, all with a minimum of 4.6 plus reviews. S&J Roofing were the last company I met with, by this time I had already instructed another company. I was so impressed after meeting with the Director of S&J, Lee Shellard, that I cancelled the other company I’d already instructed (forgoing my deposit.) Before starting the work Lee encouraged me to come into the Walcot Street shop, so I could see all the materials that would be used on my roof and check I was happy before the work commenced. Throughout the project I could not have been happier with how the work was carried out. The S&J team were, polite, tidy on site, worked extremely hard even in the summer heatwave. They were always happy to answer questions and kept in constant communication regarding the work that had been done and completion timings. They completed the work on time and left the site immaculately tidy. I’m so grateful that I decided to instruct S&J and would not hesitate to recommend them. They are absolute professionals and a brilliant example of a specialist family-run company, who really care about the work they do and how they conduct their business. My sincerest thanks, to all the S&J team.
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Joe Swailes profile picture
Joe Swailes
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⭐⭐⭐⭐⭐ S&J Roofing Bath recently carried out work on my property and I couldn’t be happier with the result. The workmanship was exceptional, and the communication was excellent from the moment I first made an enquiry right through to the finished project. Everything was handled professionally, the work was completed to a very high standard, and I was kept informed throughout the whole process. Highly recommend!
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Tim Cutter profile picture
Tim Cutter
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S&J re-roofed our Grade I listed roof with real expertise and professionalism. The project could genuinely not have gone any better. The attention to detail of tricky construction interfaces showed real care and the weekly progress updates kept us informed along the whole process. Thanks to Lee and the whole S&J team to a tricky job very well done.
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Charlie Taylor profile picture
Charlie Taylor
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A superb service! Lee and his team went above and beyond to sort out our roof and chimney. Really straightforward to deal with. I would highly recommend S & J Roofing.
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Candida Molyneux profile picture
Candida Molyneux
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What an amazing experience dealing with Lee and his team at S&J Roofing in Bath. Not only were they responsive from the first contact but kept me in the loop on every aspect of the tricky historical roof. Which they repaired, with like for like materials and even went above and beyond by going to a reclamation yard to get historical coping stones that had been broken by the previous roofers. My new neighbours have all commented on how professional his team were and have all told me they filed away S&J’s contact details, As they wouldn’t think of using any other roofing company in Bath. Their work is simply superb And I wouldn’t hesitate to highly recommend them to anybody. Thank you, Lee and the team. ❤️
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Tony Burlton profile picture
Tony Burlton
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Great workmanship from this company with before and after videos provided. Constant communication throughout the process so we knew exactly what was happening. Did a great job from start to finish and would use them again without hesitation. In fact I wouldn’t use anyone else for roofing work!
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yoann camail profile picture
yoann camail
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Great service and amazing team.
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Christine Lewis profile picture
Christine Lewis
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Excellent work and a fantastic price. Joel is a really honest genuine lad.

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